New Online Claims System26 Feb
Lee & Mason has begun rolling out a new online claims interface for Blanket Lenders Single Interest (aka Vendors Single Interest) and Gap Waiver Insurance claims. The new system features two-factor login security. The interface has a bright new look and feel, including dashboard navigation and a simple tabbed design.
The notice of loss (claim form) can be easily filled out, with supporting claims documents attached at the same time. However, if you’re interrupted by other tasks, you can save your data entry, then complete the notice of loss later.
Data on each claim is live and our client users can easily communicate with Lee & Mason’s claims representatives through the Notes tab. All supporting documents for the claim are saved under Attachments tab for ongoing reference.
If you haven’t started using the new claims interface, we’re ready to get you logged on! Contact Virginia Cowal (518.863.4311 x2258) in the Northville NY office. She’ll help you get started. She’ll also supply you with an instruction guide. But the new system, being intuitively designed, is so easy to use you probably won’t need a tutorial to file a notice of loss or to monitor status of a new open claim.