
As insurance tracking becomes more complex and compliance expectations continue to rise, reliable tools are essential. Intrex is Lee & Mason’s proprietary tracking platform, built with more than 30 years of industry expertise and now used to support mortgage, auto, and every other type of collateral and insurance policy needed by our client base. Designed for customization, security, and transparency, Intrex helps streamline compliance, manage borrower communication, and track insurance data efficiently across your entire portfolio.
Want to see how Intrex fits into your workflow? Contact our team for a personalized overview.
Built on Experience: A Smarter System from the Ground Up
After working with nearly every tracking system on the market, we didn’t just want to improve what existed, we wanted to reimagine it. With Intrex, we applied our real-world experience to create a smarter, faster, and more configurable solution that eliminates the common pain points of legacy platforms. For Lenders who cross-collateralize loans, Intrex provides our Address Perfection solution that automatically Cross-Link collateral, which allows for automatic policy updates, accurate combination of loan values, and Letter Compaction. You see, Intrex wasn’t adapted, it was created with Lender needs at the core.
Secure, Scalable, and Built for Growth
Intrex is built to scale with your business without compromising on security. From Multi-Factor Authentication and full encryption to load balancing with a Web Application Firewall, every aspect of the platform is designed to protect sensitive borrower data. We adhere to OWASP Top 10 best practices and embed security at every level of development, so you can trust that your compliance obligations are always supported.
Full Flexibility with Rules-Based Configuration
One of Intrex’s most powerful features is its flexibility. With Requirement Monitor (ReqMon), our rules-based configuration engine, Lenders and their Account Managers can work together to modify insurance exception handling rules using Excel, no developer needed. This gives Lenders real-time control over how rules are applied across their portfolios, allowing fast adjustments as business needs change.
Real-Time Visibility, Real-Time Action
Interactive dashboards within Intrex give you a top-level overview of your portfolio with the ability to drill down to the details that matter most, such as active exceptions, document status, or policy-level insights. These tools support faster decision-making and offer valuable transparency to your team.
Seamless Document Exchange
Whether files are received through EDI, scanned with machine learning OCR, or manually entered, Intrex routes all incoming documents through a centralized File Cabinet, our secure document hub. From there, records can be matched and updated efficiently, reducing the need for external tools or disconnected workflows. Users can also upload and retrieve files directly within the platform, streamlining communication and minimizing manual handoffs.
Built-In Communication, Complete Audit Trail
Compliance isn’t just about tracking data, it’s about documenting every step along the way. Every user interaction in Intrex is logged and timestamped, providing a complete audit trail for regulators and internal oversight. With a secure ticketing system, every request and response with your Lee & Mason Account Manager is captured in a single, easy-to-access queue.
Why Intrex?
At Lee & Mason, we believe Insurance Tracking should be built for the way that Lender’s work today. That’s why we created Intrex with the flexibility, transparency, and security you need to stay ahead of the curve.
- Built from real-world Lender experience
- Highly secure and scalable infrastructure
- Client-controlled rule configuration
- Real-time portfolio visibility
- Integrated communication and reporting
- Escrow Payment Processing - we go a step forward and will pay the escrow for you.
- Cross-Linking – no need to track twice, our system automatically links loans together giving you one valuable piece of collateral as security
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Ready to simplify your tracking operations?
Contact us today to learn how Intrex can work for your business.