Technology & Security Built Around Our Clients
At Lee & Mason, technology and security are built around our clients’ needs. That’s why we’ve made the effort to invest and create an in-house team of experts who work closely with operations, client service, and leadership to support the systems, controls, and processes that help protect portfolios, borrower information, and day-to-day workflows.
Because these efforts are managed internally, we’re able to respond quickly, make meaningful enhancements, and maintain a strong focus on both performance and protection. It also means our clients benefit from a consistent, experienced team that knows their programs, providing the kind of continuity that's difficult to replicate with outside vendors.
Continuous Investment in Technology
We continually invest in the people, systems, and infrastructure that support our technology and security efforts. From ongoing platform enhancements to internal security practices, these investments are designed to help ensure our clients benefit from solutions that are reliable, secure, and built to evolve.
What This Means for Our Clients
Our investment in technology and security is not just internal, it directly supports the client experience.
Our clients benefit from:
- Greater visibility into portfolio risk
- Reduced administrative burden
- Confidence in their compliance processes
- Stronger protection for sensitive information
At Lee & Mason, protection goes beyond insurance; it extends to the systems and teams that support it.
Intrex: Technology Supported by Experience
Our proprietary Intrex™ platform reflects decades of experience in both insurance tracking and lender-placed mortgage hazard and flood insurance. It is continuously enhanced based on client feedback, operational insight, and regulatory needs.
The result is a platform that supports:
- Greater visibility into coverage and portfolio activity
- More efficient tracking and communication workflows
- A more consistent experience for both lenders and borrowers
Security and Controls You Can Rely On
Lee & Mason maintains a SOC 2 Type II report, demonstrating our commitment to strong internal controls across security, availability, and processing integrity.
Our environment is designed and maintained to support:
- Data protection and confidentiality
- System reliability and uptime
- Secure communication and document handling
These controls are continuously monitored internally and validated through independent third-party audits.